Last updated April 26, 2021
Sync Technologies SA, an information technology services company, incorporated under the laws of Greece, having its registered seat at 92-94 Agnoston Iroon Str., 14231 Nea Ionia, Attica, Greece, with Tax Identification Number 801448525 and General Commercial Registry Number 157070201000 (hereinafter “Sync”, “we”, “us”, “our”) created the mobile Sync Application (hereinafter the “Sync App”) and any information or data (e.g. inter alia documents, files, texts, graphics) contained therein (hereinafter the “Content”) and is responsible for its control, management and operation.
The Sync App is part of the Sync Program, which consists of the following steps:
The User must participate at the Sync Program to be able to use the Sync App. For more information on the Sync Program, please refer to www.sync.app
The User can download the Sync App for free and use it in connection with the following wearables/applications already owned and used by the User: Apple watches, Oura rings, Fitbit, Garmin, Withings scale, Whoop, Levels, Nutrisense, Strava, MyFitnessPal, Lifesum and Cronometer.
As part of the Sync Program, the Sync App connects and enables access to the purchased CGM (Continuous Glucose Monitor) sensors, included in the Sync Program, that are worn on the back of your arm and constantly measure your blood glucose real time.
When you swipe the Sync App over the CGM sensor, the Sync App automatically reads and records your blood glucose levels (health data) based on the User’s provided consent, which remain accessible to the User at any time.
As part of the Sync Program, the User may use the Sync App in connection with other wearables/applications. When the User swipes the Sync App over other wearables already owned by the User or permits Sync to access the content of other applications already downloaded and used by the User, the Sync App automatically reads and records the health data stored in these wearables/applications based on the User’s provided consent, thus formatting your own personal health dashboard within the Sync App.
The User is required to enter into the Sync App certain additional personal data in order to make use of the provided services:
The Sync App processes the aforementioned information in conjunction with the health data recorded from the wearables/applications the User decides to connect with the Sync App to unlock and depict how your body reacts to different foods real time based on your health data (blood glucose levels, sleep hours, health rate, physical activity etc.) and recorded meals by generating smart insights about how different foods are impacting you. Based on these insights the Sync App provides you afterwards with personalized recommendations on the right foods and proper daily eating habits for you to achieve maximum health and lifespan and more advanced data interaction and metrics like our Meal Score to make metabolic feedback easy to understand and help you arrive easier at decisions that fits your metabolic health well.
The User is not obliged to disclose any personal data· however if you decide not to, the use of the Sync App and the participation in the Sync Program cannot be carried out effectively.
The Sync App is currently available only for Users located at the UK, Israel and any EU country.
The Sync App requires a near field communication (NFC) enabled mobile device. NFC is used to scan your CGM sensor and/or other wearables and sync the data to your phone for analysis in the Sync App. All iPhone models released since the iPhone 7 are compatible with the Sync program. The majority of new Android phones support NFC, but be sure to double check if you aren't sure.
In addition, the Sync App only functions properly with the following wearables/applications specifically included in the Sync Program:
The User should only use the Sync App with components, software, hardware, accessories or other items that are specifically approved or supplied by Sync to be used with the Sync App. Using any unapproved components, software, hardware, accessories or other items (including unsupported mobile devices, CGM sensors and other wearables/applications) may cause the Sync App to fail, work improperly, measure the crucial parameters inaccurately, or cause a health problem.
Sync is not liable neither for the malfunction of any components, software, hardware, accessories or other items, other than the Sync App, nor for any malfunction of the Sync App when used in combination with components, software, hardware, accessories or other items not specifically approved or supplied by Sync for this purpose.
The Sync App is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information, guidance, or other content in the Sync App is for your information purposes only and does not replace your common sense, good judgment, and the advice of your healthcare provider and/or pharmacist. The User shall read and comply with all safety notices and other directions for use that accompany the Sync App.
The Sync App is provided on an "as is" and "as available" basis, without the possibility of amendments or interventions by the User.
Sync makes all reasonable efforts to provide through the Sync App accurate, complete, reliable, trustworthy and current information. In any case, though, the Users acknowledge and recognize that due to the ongoing services of Sync and the nature of the internet, Sync may not be in a position to exercise at all times full control over entire content of the Sync App.
In addition, the User understands that the Sync App and its Content are not intended neither to provide medical advice, nor to substitute the professional advice of a doctor or a pharmacist. The Sync App is not a medical device or medical monitoring system and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. It is meant to be used for general health wellness. You should not exclusively rely on the Sync App to monitor any disorder or other medical condition. Always follow the recommendations of your healthcare provider to treat, monitor, or manage any disease, medical condition, or disorder. You should only follow any guidance given in the System after consultation with your healthcare provider. Do not disregard professional medical advice or delay in seeking it because of something you see or access through the System. If you have a medical emergency while using the System, stop using it immediately and consult with a healthcare provider. If you follow any of the guidance or make any changes to your activities, diet, exercise, or anything else based on the information given in the System, you do so at your own risk. It is important to use your common sense and to be sensitive to your body’s responses. For example, if you feel unexpected, repeating or long term pain, fatigue, or discomfort due to having made changes to your activities, you should consult a healthcare provider before continuing with those changes. The information and guidance in the Sync App may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions or rare natural differences.
If the User deems that the Content or part thereof violates in any way his/her rights or rights of third parties, he/she may send a relevant e-mail to the address firstname.lastname@example.org, in which he/she should define the Content or part thereof that he/she considers as infringing, as well as the reasons that as per his/her view substantiate the infringement.
The Website may contain specific links (links, hyperlinks, banners) to third party websites other than Sync. The content of these websites is the sole responsibility of their owners. Sync does not warrant the availability and security of such websites and is not responsible neither for their operation, privacy policies, content, the accuracy, legality, completeness, timeliness and accuracy of their information, nor for the quality of the products or services available at them. The referral to other websites is made only for the convenience of the User and in no case creates any form of commitment or guarantee or encouragement or approval of Sync, either for the content or for the quality of the products or services provided at these third party websites.
Sync, its suppliers and / or its assignors expressly reserve as per the present all their intellectual and industrial property rights in any and all items of this Sync App and its Content, including and not limited to copyright, industrial property rights on trade and service marks, trade names, distinctive marks, software etc.
Apart from the above expressly cited permissible uses, the Sync App and its Content may not be reproduced, copied, leased, sold, sub-licensed, assigned, transferred, exported, transmitted, retransmitted or distributed in whole or in part in any way by any User, neither may be loaned or its use be surrendered. Under no circumstances may the Sync App be used for any commercial purposes. The modification, editing, adaptation, translation or otherwise change of the Sync App and its Content, as well as the creation of derivative works or updated versions of the same is expressly forbidden. Likewise, the User may not disassemble, reconstruct or otherwise attempt to retract the source code of the Sync App and reverse engineer (other than to the extent permitted by law). Further, the User may not create and / or publish a database that contains significant sections of the Sync App, without the express prior consent of Sync.
Based on the above, the User is bound not to create derivative work and work based on the content of the Sync App, not to copy, reproduce, republish, upload, modify, transmit, sell or exploit in any way, in whole or in part the Sync App, its software or the Content, the User may not introduce the same in an index, frame or utilize framing techniques to enclose the Sync App in a website/app, enter a link for direct access from another site/app in its internal information, copy the Sync App to another server by creating image and promise rights towards any third party as of deriving from the Sync App, without the express prior written consent of Sync.
Besides, the undertaking of any actions aiming at bending or violating the security rules or terms of content use that are stipulated, applied or dictated by any kind of operability, e.g. inter alia the operability for the management of digital rights, included in the Sync App, is inadmissible. The User may not use the Sync App for accessing, copying, transferring, encoding or retransmitting content in violation of any law or rights of Sync or third parties, as well as the User may not remove, conceal or counterfeit the copyright notices, the trademark notices or notices of any kind of other exclusive rights of Sync or third parties that are attached or included or accessed in combination with the Sync App or by means thereof.
The Users may not use the Sync App in any illegal way, for any illegal purpose or in violation of any applicable provisions or regulations of Greek Law on intellectual property and of applicable E.U. and International legal provisions.
It is Sync’s standard policy to respect and protect the intellectual property rights of third parties. If the User deems that through the Sync App any proprietary rights of his/her own are being infringed, the User may contact Sync, by sending an email to the address email@example.com, in which he/she should define the part of the Sync App that the User considers as violating his/her rights, as well as the reasons that as per his/her view substantiate the infringement.
The Users consent and agree to make lawful use of the Sync App. The Users are indicatively and without limitation bound that in using the Sync App:
Sync makes all reasonable efforts for the maintenance and availability of the Sync App. However, the Users acknowledge that the internet is not a safe medium and that the availability of the Sync App may be affected by the users’ equipment, other communication networks, third parties’ access services to the internet, the large number of users trying to use the Website simultaneously or other factors. Therefore, to the extent permitted by law, the Users agree that Sync shall have no liability whatsoever for the discontinuance of operation or any failure in the smooth operation of the Website.
The Sync App and Sync are not at all related to the internet access services and the User remains solely responsible for the payment of all relevant charges to the competent providers of such services and for ensuring his access to the internet.
The Users agree and acknowledge that Sync may amend and / or temporarily or permanently discontinue the operation of the entire or of a part of the Sync App with or without notice to the Users. On this basis and to the extent permitted by law, Sync is not at all liable for any damage attributable to the discontinuance of the Sync App or the Sync App’s failure of smooth operation or the inability of Users to access it, the shutdown of all or parts of the Sync App, delay, non-delivery, interruption or poor reception quality of its services or loss of its contents or the existence of any kind of errors. Sync does not warrant that the Sync App will be compatible with the computer, hardware and software of each User.
In any case, Sync reserves the right at any time to temporarily or permanently shut down all or part of the Sync App for maintenance or upgrade reasons or for any reason, without any further liability.
Although Sync makes every reasonable effort to protect the Sync App from digital viruses and / or any other harmful or destructive files (or programs) designed to interrupt, destroy or limit the functionality of any computer software or telecommunications equipment, Sync cannot warrant that the Sync App will never be affected by such factors. Therefore the integrity and preservation of the software systems and equipment of each User is up to his/her own diligence and Sync will not be liable in case that the Users’ electronic equipment (software and hardware) is attacked by viruses and other harmful files, as these are exposed above.
Copyright or other rights subsisting in the software available for visiting the Sync App belong to Sync or to its providers/ licensors. For the purpose of accessing information in the Sync App, the User might have to sign license agreements with third party software providers. User’s access to information of the Sync App may depend on whether the User has signed license agreements for this third party software. The use of such third party software is governed by the terms of each end user license agreement contained in the software. Sync is not responsible for arranging such kind of licenses. It is recommended that the User does not install or use software, if he/she has not obtained the relevant license of use. However, if the User proceeds with said actions despite the absence of any license, he assumes the risk to that effect.
To the extent permitted by applicable law, Sync may neither be bound nor warrant, nor assume any liability with regard to the legality or not of the use of the Sync App by the Users and in relation to the security of the Sync App. Further, Sync does not make any warranty that the Sync App will meet the Users’ requirements or that its use will be uninterrupted, timely, secure and error free.
For any query or clarification relating to the Sync App the Users may advert to:
Sync Technologies S.A.
Agnoston Iroon Street 92-94
Nea Ionia 14231